
This feature allows you to set a limit on the total number of minutes your AI receptionist can be active within a specified period.
Key features:
1. Customizable limits: Set maximum minutes per day, week, or month.
2. Adjustable thresholds: Easily modify limits as your needs change.
3. Usage tracking: Monitor AI receptionist usage in real-time.
4. Alerts: Receive notifications when approaching or reaching set limits.
5. Overflow options: Define actions to take when limits are reached (e.g., voicemail, call forwarding).
Benefits:
1. Cost control: Manage expenses by capping AI usage.
2. Resource allocation: Ensure AI availability for priority periods.
3. Usage optimization: Identify peak usage times and adjust business processes accordingly.
4. Predictable billing: Avoid unexpected charges from excessive usage.
5. Flexible management: Adapt limits to match seasonal business fluctuations.
Example scenarios:
1. Budget management: Set a monthly limit to align with your customer service budget.
2. Business hours focus: Set higher limits during business hours and lower limits for after-hours.
3. Trial period: Use limited minutes to test the AI receptionist before full implementation.
4. Seasonal adjustment: Increase limits during busy seasons and decrease during slower periods.
5. Department allocation: Assign specific minute allotments to different departments or projects.
The Set Max Receptionist Minutes feature provides you with precise control over your AI receptionist usage, allowing you to balance cost-effectiveness with customer service availability.